Serving the Aged Care Facilities of South Australia

"Good old fashioned personal service and quality glasses"

View the Opti-Call Brochure

Aged Care Services 

Opti-Call Aged Care offer the following in-house eye health services:

Broken Glasses

Visit the facility and do a one-off visit:

• • If the glasses were supplied by Opti-Call, and the frame has been broken Opti-Call (if frame available) can put the existing lens in a new frame, or
  • Dispense a new frame and re-make glasses.
  • If the resident has had an eye health test with Opti-Call, and they have either lost or broken their glasses, glasses can be made from the eye test on record.
  • If a resident has not attended an Opti-Call clinic, and the residents frame is broken, Opti-Call can determine the prescription of the old glasses, dispense a new frame and make new glasses.

Lost Glasses

Visit the facility and do a one-off visit:

• • If the resident has attended an Opti-Call eye health clinic, a new frame can be dispensed and new glasses made from the eye test on record
  • If the resident has not been seen by Opti-Call, and the facility do not have a record of the resident’s last eye test, unfortunately Opti-Call cannot assist the resident

Opti-Call is a local company based in Adelaide, which serves the aged care facilities of South Australia. We currently visit many Nursing Homes, Hostels and rural hospitals for eye care and spectacle dispensing and service repairs.

All Opti-Call staff that work at an Eye Test Clinic in Aged Care Facilities have a current police clearance, and have professional documentation to comply with government requirements to work at Aged Care Facilities.

The eye test is full scope including:

• • • Spectacle refraction and visual acuity measurement
    • Glaucoma testing
    • Check on cataracts / implants
    • Diabetic retinopathy and macular degeneration
    • General eye health and comfort

Benefits of using Opti-Call

• • • Annual bulk - billed eye tests;
    • Monitor recalls, retests and follow up clinics;
    • Spectacles bulk billed to Veteran’s Affairs Gold Card holders;
    • On site repairs, adjustments and replacements;
    • Receipts for glasses accepted by private health funds;
    • Seven day call out for spectacle replacement;

 

Benefits to Facility

We understand the need for a complete optical service for the facilities, their residents and their families, so using our years of experience in aged care work we have developed our service to suit the needs of modern busy aged care facilities.

• • Comprehensive documentation and reporting provided;
  • Eye test report, plain English summary, progress notes and handover reports;
  • The monitoring of recalls, retests and follow up clinics carried out by us;
  • Direct contact to our practitioners;
  • Referrals to and liaising with General Practitioner's and Ophthalmologists;
  • High care expertise, able to assess and serve residents with dementia, dysphasia;
  • In room testing for bed bound patients;
  • Sensitive caring staff;